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I have been a member of PayPal since 2002 and haven’t had problems until I started selling. I will try to make the story as short as possible.
I sell iPhone parts as a wholesaler and used to Invoice the shops I sold to through PayPal. I had picked up a new shop in Indiana (I won’t mention names but I should) and had a total of 4 transactions. So far he was cool and paid on time and no issues. He then started to be real picky and always have the most minor complaint. One complaint was there is “lint” on the back????? He returned a couple of items which he would make a huge fuss about that I waited to receive the returned items before issueing a refund. I mean who doesn’t wait as we all know USPS will lose packages, could be damaged, etc.
I told him I would refund but to please find another seller. He then wrote an immediate response to “watch what I do next.” He then proceeded to open up claims on EVERY transaction claiming there were missing items, damaged and significantly not as described.
Of course PayPal takes the money straight from my account totalling $594. I then complain to who I buy parts from and he says as long as he isn’t from Indiana we’re fine. I said he is….then he mentions name….then he mentions that he was too scammed as well as a friend of his. He then told me to make sure I had a police officer open the packages as he will send either an empty box or trash back.
I wait and then PayPal says he has to return merchandise. HE RETURNS TRASH!!!!!!!!!!!!!!!!!!!! So glad I listened and had a police officer open them. I get signed Affidavits from the officer proving he has attempted to scam me.
Two weeks after turning in the Affidavits from the Police along with checklists and affidavits from myself they STILL award the buyer 3 out of 4 of the claims!!!!!!
The guy gets to keep my parts and make 100% profit since he basically got free parts even though I proved he scammed me.
It absolutely boggles my mind on how they would award such activity. Not only was I trying to get my money back but also prevent him doing this to someone else. I am now in the process of taking PayPal to small claims court but I truly have wasted so much time when the second I presented affidavits from the police I should have had my money back!Similar Complaints
Posted: August 16, 2012 at 2:27 pm