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Double charged by PayPal and no refund given

I have a problem I need some help with. My longtime Canadian girlfriend is moving to the US on a work visa shortly after Christmas. We just rented a house and she has been paypal’ing me half the rent for the last two months. For some reason this month, Paypal double charged her and took $1200 from her bank account instead of $600. The extra $600 is nowhere to be found. She has called Paypal and has gotten nowhere–they said that it will take 2-3 weeks for them to process it and her to get her money back!!! This is insane. I’m flying there on Monday and we are planning on driving to the States shortly after Christmas. I don’t know if we can financially do this without that $600 back.

Posted: December 29, 2014 at 8:01 pm

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