[Vicktorya]

My account has been restricted for nearly a month now. I've had about 50 emails from both international and compliance 'customer service'. I have replied at least that many times. It seems their reading comprehension is non-existent. The latest message tells me that if I choose to discontinue the resolution process, they'll hold my funds for 180 days to cover any costs involved.

?!?!?!?!

This is the problem.
They have me cl***ified as a non-profit, charity.
They 'in their routine review' had questions about a few regular payments to me. They want me to explain my business relationship with someone who sends money occasionally, and the purpose of a payment I made (to my sister-in-law!)

Here's the solution:

I am NOT a charity.


This isn't complex. I have asked numerous times (oh most politely!, and sometimes in big and bold), and they have NEVER recognized the simple point: Paypal has my cl***ification wrong; I am not a charity. I do not know how that happened, or when. I've been a customer since 2000 or so ....

This is the stupidist situation I've ever had to deal with.

Really don't know where to turn.
Open to suggestions. I do not want an alternative, necessarily, but know how to get it through their thick heads that they have a (simple!) mistake on their hands, and if they CHANGE my CL***IFICATION, all will be well.

No?

thanks for the place to vent,
I imagine I can kiss the money goodbye.

Did anyone say ... Cl*** action?
Vicktorya