Got Scammed
I sold a Dell computer to a fellow on eBay August 2005 in the amount of $1024 US . The Paypal account he paid me with did not list an address whatsoever. The person asked to have it shipped overseas and that he would pay the amount. He paid in full with no problems. I asked Paypal if they can provide me with any information on the buyer. They did not respond. So I sent the item to its location. One or 2 weeks later I received an e-mail from Paypal saying the credit card that was used to buy the computer was stolen. How is this possible shouldn't they have detected that sooner? Nope, they debited my account but did not manage to take out any money because I already took out the money for the transaction. I thought the transaction went smoothly. Now my balance is left in the negative. Paypal said it was my fault because I did not ship it to a confirmed address. I responded saying Paypal did not provide me with one. Paypal has forwarded their matters to NCO and NCO wants a payment. How is it that Paypal allows fraudulent accounts to be created? How do they let frauds conduct business transactions on their site without a proper verification process at sign up? What I was left to believe as a "secure transaction" turned out to be a mishandling by Paypal. Paypal failed to provide necessary information, such as an address and telephone number, so that its customers can easily report erroneous financial transaction and that PayPal unlawfully freezes consumers' accounts.
Any information regarding this matter would be greatly appreciation. The next step would be to write a legal letter to Paypal. Do you think this is how I should approach this matter?
Sincerely,
Sopheatra Khiev
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03-07-2008, 10:22 AM
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