pay pal took money from my account

[worty]

Purchased one cigarette case 12/4/07 and two on 12/10/07
I am very frustrated with paypal.. I purchased several items on boxdata.com .(3) cigarette cases for 12.99 each I paid thru paypal.. when I called to complain that I hadnt recieved my merchandise. Paypal told me that it wasnt their responsibility.. I spoke to a woman name stephamie. I tried to contact the seller boxdata.com who also sells items through ebay.I sent many emails to him like ten he didnt reply
my point is
pay pal got their money but were rude to me when i wanted mine also !like I said .I sent boxdata several messages by email. no response.. I have been trying to contact paypal.. with no luck.. i came upon this sight, and seen all the terrible things that paypal is doing to people. the money was taken from my checking account for the three items but nothing was sent to confirm the purchase online by the seller.. chances are i will never see my money or the items ordered... there is nothing i can do or so it seems.. i need some help .. they cant continue to do this to people take their money and run.. it may not seem like much but it is when u add up thousands of people loosing this amount...