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My Letter to PayPal:
Fraud has been committed on my account. You have limited my account.
You want to have me log on to help YOU on this problem.
I CAN’T LOG ON. YOUR LIMITATION STOPS ME. SO HOW CAN I PROCEDE. EVERTHING YOU WANT ME TO DO REQUIRES ME TO LOG ON. YOU’VE INVALIDATED MY LOG IN. I can’t contact you in anyway to straighten it out. You must be afraid to give a phone number to contact a human. Good business practice. You’re losing me as a customer and I use you for about everything.
Aren’t you aware of this major flaw in your system?
You list no phone number or method in which to speak with a real american human. This is not a problem that can be solve by your damned recordings. I need actual customer service!
Your fraud department somehow received bogus information. I know the agent I talked to was very competent and repeated the correct info back to me. So somewhere between her and you, it got corrupted.
The nutshell is I NEED A PHONE NUMBER THAT CONNECTS TO A HUMAN IN YOUR FRAUD DEPARTMENT SO I CAN ATTEMPT TO STRAIGHTEN THIS OUT.
Please make this simple… give me a number or I’m going to try to find a corporate phone number and talk directly to some vice president. Answer me without some “no-reply” email. I now expect you to get this all confused and wrong and it won’t be corrected by some damn recording. I need a people!Similar Complaints
Posted: May 11, 2012 at 3:42 pm