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Hacked account and now in debt to PayPal

My 5+ year opened Paypal account with no issues had a fraudulent address and phone number change last summer that I as the owner of the acct did not authorize this change nor make it.

It had been approximately 3-4 months since I had used the acct through eBay so I hadn’t looked at the acct for a while and didn’t realize that during that period of time, that something fishy was going on. After the phone and address changes were made, I did not receive any notification of this change.
Not long after that, there were 12 fraudulent transactions processed on the same day totaling $500 USD from Australia. I live in the United States. Not long after these transactions happened, I received an e-mail from Paypal with charge back and dispute info because of course the people never received their merchandise and were out money.
I have tried numerous times to work this out with Paypal through phone calls and e-mails over the past 4 months, and they keep saying they are investigating and don’t worry about it. Of course this debt is now with 2 collection agencies and the amounts are $650 due to penalties and interest. Not sure what else to do at this point.

Posted: February 23, 2015 at 7:52 pm

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