submit your complaint
and have it posted to see in the PayPal Complaint box, right on the homepage....
AboutPaypal.org is an Anti-Paypal website created with the sole purpose of exposing the horrors of doing business "The PayPal Way". We are committed to assisting the public in making an informed decision about PayPal.
This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..
Writer Wishes To Remain Anonymous
I received an email this morning at one of my yahoo e-mail addresses, email@example.com or so it said. I have several email accounts, and as I am (shudder) currently signed up with pay-pal (I do not use it however) I decided to look again to see what e-mail address I was currently reviewing. It was not the one I use to log into the pay-pal site. Actually they don’t even know I have the other address. I did some checking on this interesting little e-mail. I found that the link it wanted me to click on actually goes to a server in two places, first it goes to Amsterdam-Netherlands then it goes to Bulgaria. All the while mind you the top of the Explorer window in the address bar still say’s that it’s at the pay-pal website. I tried to call pay-pal and got the same response that most people get…eternal hold. So I tried e-mailing them. A very prompt electronic reply quickly entered my e-mail box basically blowing me off, ‘thanks for the information have a nice day’.
I then tried to email them again, I put some of the information I had collected into the 2nd e-mail telling them basically that even though they had blown me off after my first email to them, I was trying to get them the information. I told them that unless they used a server in Bulgaria and Amsterdam and they had better look into this. (Unless people are aware not to click on links etc. in e-mail’s -which a lot of people aren’t- they might just click on this one.) Possibly they could notify the admin folks w/server that has this information on it to pull that website. Now I am being ignored…lovely, can’t say I didn’t try! I did mention in the 2nd e-mail I sent them to just e-mail me back telling me that they were aware of this new scam or that they did indeed use the server’s I wrote about then I would no longer worry. I am still waiting for my reply, but I don’t think it is coming. I no longer want to do business with a company which doesn’t care about it’s customer’s concerns and frankly they may very well be using technology in other countries. Taking Jobs out of the country you are based from? Oh I don’t think so. I will be trying to cancel my account with them over the next few days, wish me luck. Below I have placed a copy of that email I received.
It has come to our attention that your PayPal Billing Information records are out of date. That requires you to update the Billing Information. Failure to update your records will result in account termination. Please update your records in maximum 24 hours. Once you have updated your account records, your PayPal session will not be interrupted and will continue as normal. Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future billing problems.
Please update your billing records :
Thanks for using PayPal!
This PayPal notification was sent to your mailbox. Your PayPal account is set up to receive the PayPal Periodical newsletter and product updates when you create your account. To modify your notification preferences and unsubscribe, go to <https://www.paypal.com/PREFS-NOTI> and log in to your account. Changes to your preferences may take several days to be
reflected in our mailings. Replies to this email will not be processed.
If you previously asked to be excluded from Providian product offerings and solicitations, they apologize for this e-mail. Every effort was made to ensure that you were excluded from this e-mail. If you do not wish to receive promotional e-mail from Providian, go to <http://removeme.providian.com/>.
Copyright© 2005 PayPal Inc. All rights reserved. Designated trademarksSimilar Complaints
Posted: April 20, 2012 at 12:11 pm