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I have had PayPal for almost 10 years to pay for purchases on eBay. I’ve never had an issue doing that. The moment I decided to start selling items in an effort to have as much money as possible so I can furnish and outfit a home I plan to close on 9/30/2012… I ran into trouble with them that I am still seeking to resolve. on July 6th, I received a payment in the amount of $4,400 for a sale of 85 items (genuine, shrinkwrapped software that I never used), the buyer has since received those items, was very happy, left positive feedback, and about a month later… my account is still “limited” with that payment being “held”. I did everything they asked me to do and they have yet to release my funds. They are claiming that they are unable to read the invoice I sent them….. Really? I can see it just fine and if you are having a problem reading it, you can increase the size of the document while viewing it in Adobe Acrobat Reader. I even suggested that over the phone.
I do not have any confidence that if I resend those documents in a different format that they are going to release the funds. The problem I am having is that, outside of the fees I owe them to complete the transaction, the rest of the money does not belong to them and I feel they have stolen my money. I absolutely NEED this money so I can buy furniture, flooring, and paint. It was hard enough to save up the money for the down payment from my paychecks. I am so upset, I could cry…. I did nothing wrong. I sold to a customer, the customer received their item, they left positive feedback, and I still have no money……Paypal doesn’t even follow their own policy.
Posted: August 8, 2012 at 4:15 pm