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My Account Was Hacked

By Sarah

I became a member of paypal the first week of July, 2005. Since then someone has managed to hack into my paypal account and make payments over $1500 which I did not authorize. PayPal did refund my money, but the second time the fraud occurred, they weren’t as helpful. During this time, someone managed to get to my bank accounts and change the address the bank had to one in Hawaii. I demanded PayPal send me a check, which they agreed to. They had limited my account, to ‘protect me from further fraud’.

I called 3 weeks after they said they would mail the check, to discover they won’t mail a check, unless I lift the limited access in my account. In order to do that I have to fax in a photo ID and give them a valid credit card number and info. Only then will they mail the check. I read you were the lawyers who took paypal to court before, and so I figured I’d make another attempt to fix this. I have had to close and open 4 bank accounts, and spent hours on the phone with various PayPal people, never getting a straight answer, and they have done absolutely nothing-I am FURIOUS about this, and the amount of time I have had to spend in the month and 1/2 that I have been a member of PayPal. I’m an 18 year old student, and have no idea where to go from here, right now, PayPal said that if I don;t lift the access they will automatically send me a check for the money in 180 days of the date the access was restricted. Which will be on January 25th.

They won’t even admit to the fact that the amount they have is only half of what they owe me, and tell me its the banks fault. Please help me, I have no idea where to go from here, and with college starting soon, I am at my wits end.

Posted: April 20, 2012 at 7:34 am


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