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Writer Wishes To Remain Anonymous
PayPal blocked my account for almost a year. I called at least three times a week for the status of unblocking my account after I provided numerous documents to them.
The final time that I called, I was really frustrated. I told the “customer service” person on the other end of the phone line, that I no longer cared about the paypal account being blocked, I just wanted MY money that they were illegally holding for over 360 days, since it states in their policy that 180 days is the max that they can hold your money. Not only did I not get the answer to my questions, the agent hung up on me. I am not lying. I still can’t beleive it.
I called back and told a supervisor about what happened(the conversation was taped) I told the supervisor that I planned on suing. I finally received my money. I wasted so much time and money on long distance phone calls to be treated like a criminal.
SOMETHING MUST BE DONE ABOUT PAYPAL!Similar Complaints
Posted: April 20, 2012 at 6:26 am