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AboutPaypal.org is an Anti-Paypal website created with the sole purpose of exposing the horrors of doing business "The PayPal Way". We are committed to assisting the public in making an informed decision about PayPal.

This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

Paypal Closes Claim

Writer Wishes To Remain Anonymous

I bought an item on Ebay using Paypal to pay for the item. It was a comfort to believe that Paypal would guarantee money back should the transaction go wrong as it was an expensive item. Item arrived damaged and I filed a claim with Paypal. They told me to send the item back and they would refund me. I sent the item back at enormous cost. Before the receiver even had the item (three packages) Paypal closed the case saying that I had sent invalid tracking information. UPS had given me one invalid package number. Paypal will not respond to e-mails. I was told when I phoned Paypal and finally talked to an agent (after incredibly lengthy waits to talk to an agent) that I should send an e-mail. Paypal does not respond to e-mails. Case closed as far as Paypal is concerned.

Posted: April 20, 2012 at 6:28 am

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