submit your complaint
and have it posted to see in the PayPal Complaint box, right on the homepage....
AboutPaypal.org is an Anti-Paypal website created with the sole purpose of exposing the horrors of doing business "The PayPal Way". We are committed to assisting the public in making an informed decision about PayPal.
This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..
I have been a long time user of paypal. I conducted a prosperous business using paypal to provide my clients with an easy and quick way to pay their invoices. Since October, 23, 2004 paypal has been nothing but a nightmare that has almost ended my business. Paypal started to allow an old client to charge back her credit card over and over and over, at first giving me hope that when I did provide the proof, which i did three times that they would not allow her to make the charge backs. Paypal then ended up charging my paypal account over $9,000 even though I provided the proof that she had received her purchase. Paypal agreed with me that what she was doing was fraudulent but did nothing to stop her from doing it over and over again because they said she used her credit card to make the charge backs. Because of this my business may go under, my clients prefer to pay through paypal and I will no longer accept paypal payments. I have reported this to the paypal fraud department and nothing has been done, they pretty much told me she can keep doing this as many times as she paid through paypal which is at least 100 times. As it stands now my paypal account is minus 6,000 and they want me to pay them to clear it. I dont understand, on one hand they agree telling me send me the proof, I send the proof and they still let my account be charged back ridiculous amounts of money. I report it they tell me yes its fraud, they know I have the proof of purchases but because she is using a credit card to charge it back they will do nothing?????? I need help!!!!!!!!!!!
Posted: April 20, 2012 at 5:03 am