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Over 12 years as an eBay/Paypal customer. Over 660 transactions with 100% customer satisfaction. I sell a musical instrument to a man in Florida who turns a shill for a group in Japan. The address I send it to is a false front which in turn ships the instrument to Japan. The Japanese person who I did not sell the horn to says its damaged in shipping which I had no part in and demands a full refund from me. Paypal agrees and locks my account. How can this happen? I had no dealings with the Japanese person what so ever. I sold the horn to a man in Florida. End of story. What he then does with the horn is and should not be any of my concern or problem. Paypals whole “resolution center” and dispute section is a joke. There are no investigations being done to see who is right and who is wrong. No other company is as backwards as PayPal. I am sure they break many laws but cover themselves by paying off the right people allowing them to continue their quest to ruin the little man.
What gets me the most is that I was the victim in this case and with 12 years and 100% customer satisfaction I would have thought paypal would back me up. Boy was I wrong!
Posted: June 15, 2012 at 3:13 pm