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Writer Wishes To Remain Anonymous
Earlier this summer I placed a laptop for sale on eBay. The winning bidder paid via PayPal, and was a “verified” member. They wanted me to ship the item to an address that wasn’t verified. Knowing the processes that a customer goes through to become verified, I had no problem in filling the customer’s request. Seven weeks later, I receive an email that the PayPal member had the charges reversed due to fraudulent use.
Some 3rd party was able to gain access to his account and make this fraudulent purchase from me. His credit card company, and NOT PayPal protected him, and he received his money back. My PayPal account was now at a negative $1400.00. Not completely reading and understanding all of the policies spelled out, and nowhere present when the invoice appears where the buyer sends the ship to address is the “ineligible” word that protects PayPal, and costs me $1400.00.
The two PayPal rep’s that I was able to speak with both had indicated in great detail how a criminal could easily set up fraudulent accounts, and gain access to honest member’s accounts through “fishing” emails. I feel that it is criminally negligent of PayPal to allow a transaction to occur, and the money should stay in escrow until the item reaches the verified member’s address.
The crime could never have occurred if this were the case. By my conversation with two PayPal representatives, I now know that PayPal is not safe and secure. Very scary.
It was not Paypal that was the problem. You never ever ever send a product to any address that is not the buyer’s registered Paypal address. If the “buyer” requests you to send it to a different address, tell them you can not. Period. That is what you did, and that is why what happened to you happened.