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PayPal sent my money to the IRS

I bought T-Mobile Reloadit card serviced by MoneyGram Blackhawk Network California Inc. at Vons California. I loaded 5000 to this card and the card is locked by Paypal’s risk department. I called paypal and they forced me to send a copy of my driver’s license, a copy of my social security card, and a copy of bill. They said if I don’t provide them the documents, they will send my money to IRS.

On April 6, I sent them the documents, and called the second day (4/7/2015). They confirmed they received the documents. And paypal risk department said the check will be sent back to me within 20 days. After 20 days, I called the customer service listed on the back of the Reloadit card, they said the money was sent to IRS. I talked to their supervisor who investigated the case and said to me they’ve received the documents and the money will be returned to me within 30 days of April 16, the approval date. I waited another month, till of today May 14, 2015, I still did not receive the check. I called the Reloadit card customer service again, they said the case is closed already because they did not receive the required documents.

I don’t believe this is happening in the United States. It’s like an nightmare to me. They just lied to me again and again leaving me no choice. What can I do now?

Posted: May 15, 2015 at 4:35 pm

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