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PayPal Money Reversal

By George

I have a problem with PayPal and was wondering if I was totally at fault and case closed.  I had been away on vacation from 5/5/05-5/23/05 Fishing in the Caribbean away from any internet access.  It turned out that the Buyer had not been satisfied with the item he received. I had a very brief chance to review my e-mail on May 15, 2005 and noticed the Buyers e-mail and responded to his request, stating that I was away and that I will work things out with him as soon as I return, 5/24/05.  The Buyer responded that same evening, agreeing to wait for my return. I have the two e-mail correspondences as proof. I only had a few minutes that one evening to review my e-mail and with over one hundred spam’s mixed-in with legitimate e-mails I only had a chance to respond to the Buyer. I wish I had the time to review them all and reply to PayPal as well.

Upon my return, I noticed that the case was determined in favor of the Buyer in the amount of $1,030.00. I asked PayPal to reconsider the case because of the circumstance of my absence and inability to defend myself. I am willing to give the Buyer his money back, exchange the reel for another one or $200 off the purchase price. These vintage reels at their worst are worth over a $1,000.00 and this one is in excellent condition which I sold to the Buyer for $2,000.00. Somehow PayPal determined that the reel was worth only $1,000.00 and reimbursed the buyer. Any advise would be appreciated cause this whole situation is making me ill.

Sincerely,

George

Posted: April 20, 2012 at 11:55 am

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