submit your complaint
and have it posted to see in the PayPal Complaint box, right on the homepage....
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This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..
Here’s a good one that sent my perfect feedback, almost 400 point account down the crapper (not to mention a $1000 watch).
Guy from England buys an 18K solid gold watch from me. I send it along using Express Mail Service. About a week later, he contacts me saying he hasn’t received it. I’m shocked and after doing a trace on the package, discover it’s been seized by customs there as they do not allow the importation of solid gold objects. Buyer files claim, I lose, even though I have documented proof of what transpired.
Angry and frustrated, I contact the BBB and they try to assist me in settling the issue. After a couple of days, I get a response from a real, live human being stating that it’s the seller’s responsibility to know their buyer’s customs regulations. Following a gut feeling, I go back and re-read their terms and conditions very, very carefully and discover….. ***wait for it*** it’s actually the buyer’s responsibility to know whether they are able to legally import items into his/her country. Armed with this new information, I contact PayPal, and have yet to receive any type of denial or confirmation, three years AFTER the fact.
Posted: July 30, 2012 at 5:06 pm