PayPal Did Not Cancel My Account
PayPal Did Not Cancel My Account
By Michael Kline
I subscribed to a website on 16 September 2004 through PayPal. I was supposed to be able to download images through the subscription. I was unable to do so, so I went onto the PayPal website and cancelled the subscription.
I received a confirmation email from PayPal that my account was cancelled. I then received 2 bogus emails regarding my "paypal account" from an unknown source. I called Paypal, they confirmed the emails were bogus, and deleted my account completely at my request.
On 16 December I received an email from Paypal stating my account was being charged again for the website. I called Paypal, and was told the website owner "re-opened" my account. I asked for a refund, and was told I would have to contact the website, because it was not PayPal's fault. I was then advised by PayPal to cancel my credit card.
What kind of service is this, and is it legal?
