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Permanently suspended Paypal account

I have been a premier business member since 2005. 2 weeks ago I was trying to put money in my PayPal account and since you can’t deposit straight into your own I sent it to my husband and he sent it back to me. Both our accounts were limited as they considered this fishy. we sent them all the documents to prove we were who we said. I called and spoke to someone in the resolution department who said it was because when I sent it I didn’t click cash advance or something and that it had to be done that way. It was unlocked and I thought it was fine. About an hour later I got an email saying Our accounts were permanently suspended. I called and was told no appeals and we could get our money out in 180 days. So now I have a 1500 dollars that I have no access to. It’s mine, from my verified accounts and I have no recourse. Do you know any way around this?? I can understand a waiting period if they are concerned about fraud but 180 days seems excessive especially with my history with them coupled with the fact that I sent them everything they needed to prove my accounts and cards were mine and that I was who I said I was.

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Posted: June 1, 2012 at 2:31 pm


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5 thoughts on “Permanently suspended Paypal account
  1. BooBoo on

    180 days does seem excessive but to them its just a way to protect against funds being charged back. Usually buyers can dispute an item for up to 6 months on their credit card statement so I think thats where they get the time frame from. Theres nothing you can do, once you agree to their terms and open an account you are at their mercy.

    Reply
  2. Karmaiscoming on

    The only thing fishy about this is PayPal and how they run their business. Paypal limit and permanently suspends accounts of good honest people all the time for no reason. There is not much you can do but wait. Paypal treats all their users the same. It doesn’t matter if you have been with them for 11 days, weeks or years. To them you are just another number.

    Reply
  3. Karmascoming4you on

    This is crazy!!! 180 day hold is insane. This is how they make money. They hold your funds so they can make interest off your money. This is how they operate. They screw everyone so they can make their pockets bigger.

    Reply
  4. David7e on

    I have been with Ebay and Paypal for almost 7yrs now. I started to “upgrade” my business account since business was going good. I’ll admit, I was in violation of their user agreement for selling prohibited weapons (ASP batons, kubatons, etc) which I guess I should’ve read more carefully. First email I got stated if I remove the items from my website, they could lift the limitations. I received another email within 15mins stating I was permenantly closed. I wasn’t even given sufficient time to make the changes. I made them anyway and tried to appeal. They denied it with no explanation and are now holding my funds as well for “180 days”. Just a number is correct. Doesn’t matter who you are, if it was an honest mistake or not. PayPal has been a big disappointment for me.

    Reply
  5. Carissa on

    Once they have your money your at their mercy. They held my fund for 180 days and permanently closed my account with no reasoning at all. I sell baby clothes. I don’t see why the account was closed. I never had a charge back or dissatisfied customers. This is when I came across this site and learned I wasn’t the only one to be screwed by paypal. I went with merchantinc.com and my business is better then ever

    Reply