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Scam Artist Chargeback

Writer Wishes To Remain Anonymous

In May of this year I sold an item, accepted Paypal payment and thought all was well. About 2 weeks later, I received an email from the buyer that the item was damaged, all after he had left “positive feedback” stating it was a very nice item. I asked for poof of damage and before I received any contact, I received a notice from paypal that the buyer had filed a dispute. I provided all of the neccessay information and contacted the shipper to see if they would cover the damage. Shipper refused to cover and stated it was damage after receipt. I forwarded all of this to paypal and asked to be informed of the sellers response so I could respond accordingly. They never posted any of our response dates in the complaint file and when we called, we just got a real runaround. When we emailed them, we got the canned response!!

In July we went to use our Paypal account and discovered they had charged back the $426. The buyer had been suspended from ebay I am sure for his fruad practices and now paypal is again rewarding this scam artist. They refuse to do anything to resolve this and it is obivious they people that make the decisions have absolutely no clue what they are doing. I am a power seller on ebay and will never again use this rip off company!! Paypal is the worst, most incompetent group of people I have ever encountered!

Posted: April 20, 2012 at 7:30 am

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