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Unable to add my debit card with no solution
Unable to add my debit card with no solution.
Contacted PayPal Customer Service on the phone after receiving no response from using the online support services. I was told that I’d incorrectly entered by billing address for the card I was trying to add and now PayPal has blocked the 16-digit number on the card from ever being entered into PayPal again. Now I have to get a completely brand new card from my bank in order to enter a card (necessary for immediate purchases). I can only send e-cheques, which aren’t always accepted as they take around 7-9 working days to process, until I get a totally new card.
I was told on the phone there was no way to submit company feedback which I was shocked at. After searching on Google and I found this site and apparently I am not the only one having issues with PayPal. I actually had no idea PayPal was this bad and not I am really second guessing using them at all.
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Posted: August 9, 2012 at 3:01 pm
Comments : 3 Post a Comment
The paypal customer service is by far among the worst I have yet to encounter. They are rude, uncaring, and ill-informed. Every time I contact them I’m given the run-around. Have any of you found a better solution?
I’m petrified of signing up for another service and getting the same type of treatment. Why on earth would they block the credit card from being used again? People make typos you know!
That is paypals answer to most problems, no solution. frustrating beyond belief. I tried to make an instant transfer to my daughter but instead instead paypal sent an echeck so now it will be at least 5 days. She needed the money now, hence instant transfer, and they told me there is no way they can stop the transaction or let me do an instant transfer. So what good are they to me? And their customer service is a joke.
The solution is to not use paypal as a seller or buyer. Think about it, if the customer service is giving you a problem with something as simple as a credit card number being put in incorrectly; what do you suppose will happen when a real issue arises? Take this as a blessing in disguise and do not use them.