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I got my account with paypal so i could make purchases on ebay and i was happy with their service however i started work doing phone sex i usually got clients to pay directly into my account however on 3 occasions within one week a client paid via paypal a couple of days later paypal rang me at 7.30am and asked me what was the service that i was being paid for? so i told her and i was informed that i shouldnt be using paypal for that cos it was against their policy and i genuinely didnt know! she accepted my honesty and told me not to do it again and to comply and there would be no further issues she was very nice and rang off however later that day i got an email to say my account was limited due to misuse so i called them and have never in my life experienced such poor customer service in my life! i was treated like a criminal and told that my funds of £80 were being put on hold for 180 days and i could no longer use their service!! of course i went mental and faced with such a rude woman i asked for a manager and was told managers dont speak to people like me!! so i asked for another customer agent n again i was refused so i decided to hang up and try again with someone who respected the fact that im a disabled single mum who doest like to use the benefit system so i do this job as its easy and means that i get to be with my son in the day and work at night (i live on 4hrs sleep a night 6 nights a week!) so basically i felt that i was being targeted for telling the truth!! when i called again i was again treated like doggy doo doo!! now im 3 months in fighting for my money i call them every 3 days and have only encountered one staff member who was polite n trust me im always polite so im not being rude or abusive i just ask for MY money back! it might not seem alot but to me its a weeks shopping!! so please if theres anyone who can help me and who wont judge me for doing a job that isnt the norm and someone who accepts the fact that
i would do any job in this wrld if it meant that i could provide 4 my baby then please help me cos im losing my patience very very quickly
Posted: September 4, 2012 at 5:42 pm