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AboutPaypal.org is an Anti-Paypal website created with the sole purpose of exposing the horrors of doing business "The PayPal Way". We are committed to assisting the public in making an informed decision about PayPal.

This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

PayPal lack of customer service

PayPal would not work with me as I had not checked the “merchandise” box so when my merchandise never arrived and they stone-walled me saying it must have been merely me sending someone money for nothing. I wrote back that “Ebay sucks” and they sent a boiler plate message back saying “…if I continued to use abuse language they would not work with me….” Pleeeease. Are they for real? I’ll never use a seller again that requires nothing but PayPal. Where are there call centers? Somewhere in Indonesia? And I will never work with them again so I guess i can email them how I really feel now. I did not find using their service as easy as others may but then again I am not that computer savvy but you would think that a simple mistake like the one I made can be fixed but Paypal only allows mistakes made by them, like when they triple charged me for an item that I bought or when the my refund was “delayed” 5 times before I received it.

Posted: April 17, 2013 at 5:50 pm

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