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This website is a collection of horror stories, news reports and other information addressing problems with Paypal, Inc..

I all ready verified my account, where did that info go??

I have to transfer $10 to my PayPal account to pay my BillMeLater bill on Sep.13. I tried to transfer on Sep. 9 (giving me over three days for the transfer), but I could only access MoneyPak. I contacted support and got an automated response directing me to the pages I had already consulted. Sep. 10, I was informed that “Sep 9, 2013 : Before we can offer you certain products and services, federal regulations require that we collect specific information to verify your identity. This information includes your name, address, date of birth, and National Tax ID or Social Security number. We haven’t been able to verify your identity using the information you provided, so we need some additional documentation from you.”
Well, I thought they already had all that, but the SSN on my profile was incomplete. I completed it, and my account is STILL restricted. Oh, DoB? If they don’t have it, I can’t do anything about it because there’s NO CHANNEL for me to get it to them!

Posted: April 23, 2014 at 6:32 pm


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