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Seller issued refund to me that PayPal kept.

I bought an item on ebay. the item was not as described. I contacted the seller as instructed by ebay and pay pal. The seller agreed to the return and to refund my full purchase price. I return mailed the item. I payed the postage. the seller confirmed receipt and thanked me. I waited for my refund. I called the seller again. The seller said that pay Pal had taken the money from the sellers account and that my refund should be coming soon. that was two months ago. NO refund. I called ebay. They referred ny to Pay Pal. Pay Pal referred me back to ebay. I spoke to Caroline and Cecilia at EBay. They referred my back to Pay Pal. Really bad businesses. They have no respect for their customers. They kept money that does not belong to them.

Posted: August 25, 2015 at 7:11 pm


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2 thoughts on “Seller issued refund to me that PayPal kept.
  1. Britt on

    Ever thought the seller was lying. I have been using PayPal for years with no problems

  2. maine on

    Most probably the seller is lying because when someone issue refund and has money on his account the refund goes back to the buyer immediately (realtime!) if he does not have paypal will request money on his back and will take 3-5 business days because of clearing process which is required by federal law